Provide exceptional support for your customers and utilize gathered operational data by enabling digital twins. Access the machine use data when necessary to support your customers remotely right on the field. This allows for more efficient customer service and happier users.
Provide exceptional support for your customers
Test and replay customer scenarios to improve machine training, use and setup.
Improve the quality of documentation with increased product knowledge.
Understand the product use and behaviour better by utilizing the data straight from the field.
Close the loop and utilize the gathered data
Analyse the machine use data in the digital twin to gain valuable insight into the product behaviour.
Test new machine variations in the virtual environment based on the data collected from the field.
Improve the product design with the gained knowledge.